FAQ

We offer a comprehensive range of metal fabrication services including:

• CNC plasma cutting
• Steel cutting (shearing, sawing, oxy-fuel)
• MIG, TIG, and stick welding
• Steel fabrication and assembly
• Plate and structural steel rolling
• Custom fabrication projects

We work with carbon steel, stainless steel, aluminum, and other metals to meet your project requirements.

We proudly serve a wide range of industries, including:

• Construction and structural steel
• Agriculture and farming equipment
• Manufacturing and industrial
• Transportation and trucking
• Mining and heavy equipment
• Energy and utilities

No matter your industry, our team has the expertise to handle your metal fabrication needs.

Getting a quote is easy! You can:

• Fill out our online contact form with your project details
• Call us directly at (304) 296-5225
• Email your drawings and specifications to info@northcocorp.com
• Visit our facility in person

We'll review your requirements and provide a detailed quote, typically within 24-48 hours for standard projects.

Turnaround time varies depending on project complexity, material availability, and our current workload. General guidelines:

• Simple cutting jobs: 1-3 business days
• Standard fabrication: 1-2 weeks
• Complex projects: 2-4 weeks or more
• Rush orders: Available for an additional fee

We'll provide a specific timeline with your quote and work with you to meet your deadlines.

Yes, we can work with customer-supplied materials. However, please note:

• Materials must meet our quality standards
• We recommend providing 10-15% extra material to account for waste and setup
• Material certifications should be provided when available
• We are not responsible for defects in customer-supplied materials

We also source materials directly from trusted suppliers if you prefer us to handle procurement.

Our welding team holds various certifications including:

• AWS (American Welding Society) certifications
• ASME qualified welders
• Structural steel certifications
• Specialized certifications for specific industries

We maintain documentation of all certifications and can provide copies upon request for your records.

Absolutely! We accept drawings in various formats:

• DXF and DWG files (AutoCAD)
• PDF drawings
• SolidWorks and other 3D CAD files
• Hand-drawn sketches with dimensions

Our team can also provide design assistance if you need help converting your concept into fabrication-ready drawings.

Quality is at the core of everything we do. Our QC procedures include:

• Incoming material inspection and verification
• In-process dimensional checks
• Weld inspection (visual and NDT as required)
• Final inspection before shipping
• Documentation and traceability

We maintain ISO-compliant quality management processes to ensure consistent, high-quality results.

Yes, we offer flexible delivery options:

• Local delivery: Available within a 50-mile radius
• Common carrier: For shipments across the country
• Customer pickup: At our facility during business hours
• Expedited shipping: Available for time-sensitive projects

Delivery costs are calculated based on distance, weight, and special handling requirements.

We accept multiple payment methods for your convenience:

• Check or ACH transfer
• Credit cards (Visa, MasterCard, American Express)
• Net 30 terms for qualified accounts
• Progress payments for large projects

New customers may require a deposit or prepayment. Contact us to discuss payment arrangements for your project.